October 21, 2021

Horeca Cloud: The Best Hotel Management Software in Nigeria

Using hotel management software in running the day-to-day activities of your hospitality business has proven to be an excellent and important way of running a successful hotel. It is highly beneficial to every hotel owner and its importance cannot be overemphasized. There are various property management systems out there (PMS) that don’t all perform the same way, some are more encompassing and beneficial than others. This post would be shedding light exclusively on Horeca Cloud but before we delve in deep let’s fully understand what a property management system is.

A property management system(PMS) is software that provides a set of solutions that hoteliers use to manage all aspects of their hotel business operations. PMS is designed to manage the day-to-day hotel operations such as reservations, front desk, administrative tasks, housekeeping, maintenance, billing, analytics, and reporting. It serves as the center of hotel operations and ensures the seamless flow of inter-departmental information, this helps hotel staff to better coordinate the operational functions across all the departments. This enables hoteliers to deliver amazing guest experiences.

Horeca Cloud is a Property Management System that provides you with cloud-based services and online integration which helps you manage and run your hospitality business from anywhere in the world. Horeca Cloud was developed by a team of Hospitality Professionals for Nigerian Hospitality Businesses. It was birthed by people who deeply understand the hospitality industry, with an experience vast enough to know the ‘what’, ‘how’, and ‘when’.  The software comprises various touching almost numerous important aspects of a hotel. They include Front Office, Human Resource, Admin, Housekeeping, Accounting, Point of Sale, Inventory, and more.


An In-depth View into Horeca Cloud Modules and it Offers your Business

We would be highlighting the key features of Horeca Cloud Modules and what it offers to your hospitality business:

 

Front Office

  • Front Office Management
  • Housekeeping management  
  • End of Shift Report  
  • Night Audit 
  • Reservation Management for individuals and groups
  • Guest In House Management
  • Billing
  • Breakfast Report

Food and Beverages

  • Place a guest order
  • Hold or close a guest bill
  • Get sales report
  • Menu management
  • Room service order
  • Multiple service modes i.e Room- service, Dine-in, takeaway, and home delivery
  • Banqueting management

 

Inventory

  • Raise Purchase Order
  • Receive good delivered
  • Create Stock Items and adjust stocks
  • Inventory management
  • Set Par Level
  • Stock Check & balances
  • Expiry date notification
  • Monthly Stock Taking
  • Track slow-moving and fast-moving stock and items about to expire

 

Accounting

  • Records all income & expenditures
  • Posting of expense
  • Void and discount control
  • Voiding history
  • Petty cash lodgment

 

Human Resources

  • Create employee profile
  • Profile management
  • Payroll
  • Employee exit

 

Sales & Marketing

  • Send bulk SMS
  • Send bulk email
  • Send welcome letter
  • Send guest experience feedback letter

 

Housekeeping

  • Schedule and monitor room cleaning
  • Update status after cleaning
  • Review the status of rooms
  • Initiate maintenance, if required
  • Task reminder
  • Post laundry bills design housekeeping checklist


The Benefits of Horeca Cloud PMS Includes;‍

  • Enhanced Front Desk Capabilities: Horeca Cloud enables hotel staff to check guests in and out, assign rooms and enable guest services anytime and from any place.
  • Access to Hotel Data Online and on Multiple Devices: The software allows you to access the system through various devices such as desktop computer, Laptop, tablets or mobile devices, giving you a central view of all you booking and room occupancy that is easily adjustable. This aids you in efficiently managing your hotel and responding to request in real-time.
  • Integrated Hotel Back-office System: The hotel back-office system performs analytical functions and provides accurate reports, which vastly cuts down the time spent on administrative duties thereby saving time and reducing human errors.
  • Increases Housekeeping and Maintenance Efficiency: Horeca Cloud provides housekeeping and maintenance functions that alert staff in real-time to schedule room cleaning or maintenance and manage inventory. It helps identify and manage room maintenance needs faster, making room management more flexible thereby promoting an excellent guest experience.
  • Enhanced Guest Experience: The automation of daily operations and administrative tasks promotes a consistent provision of quality services along with a more streamlined check-in and check-out experience which will boost your guest’s happiness. Horeca Cloud will increase the level of retention in both guests and staff.

 

Ways in which Horeca Cloud can Help your Hospitality Business Make Money

  • Save More: Horeca cloud helps hospitality business owners cut operational costs by helping them better understand their revenue stream, allowing them to better utilize their revenue and cut our redundancies
  • Increased Customer Engagement: With Horeca cloud hospitality businesses can now build longer-lasting relationships with their users, via our extensive guest relationship management features. Hospitality businesses can now engage with guests directly and learn how to serve them better 
  • Optimize Revenue: Through our in-depth analysis, we help business owners understand their revenue channels, which ones make the most money, and which ones to double down. Horeca also takes it a step further by helping hospitality businesses give their guests personalized experiences which have been shown to improve the percentage of returning customers to the business. With our booking engine, you can eliminate all third parties charges which increase your revenue.
  • Faster Service: Horeca cloud helps hospitality business be much more efficient and fast in serving guests, by automating most of the day to day activities and cutting out excessive paperwork, allowing hospitality businesses focus on doing that they do best (serving guests)
  • Available on the go: With Horeca cloud business owners don’t have to physically be on-site to oversee the activities at their business, Horeca cloud with our cloud offering allows owners and managers to stay up to date and in charge of their business regardless of where they are in the world.


Get Started

Using the right property management system to run your business is quite necessary as it is highly beneficial to your property. So why not on board with Horeca Cloud today and experience the smooth automation of all aspects of your hospitality business.